Privacy Policy

Who we are

SpinIn ("we", "us") runs the SpinIn app for booking immersive indoor cycling classes at our studio in Beirut, Lebanon. This policy explains what personal information we collect, how we use it, and your choices.

Information we collect

Account details you provide: first and last name, email, phone number, optional Instagram handle, and a chosen profile avatar. If you sign in with Apple or Google, we receive your name and email from them. Activity in the app: your class bookings, attendance and ride history, the distance and calories you log after a class, heart rate and calorie figures from a watch you choose to link (see below), and the session bundles and payment status the studio records for you. If you enable notifications, a device push token. Basic technical and crash data needed to operate and improve the app.

How we use it

To create and manage your account; to book, cancel and track your classes and sessions; to show your stats, rank, journey and the riders leaderboard; to send class reminders, offers and studio news if you have notifications enabled; and to operate, secure and improve the service.

Watches and health data

Linking a watch is optional. If you link Apple Health, Health Connect (used by Samsung and Wear OS watches) or WHOOP, SpinIn reads only workouts, heart rate, active calories and distance, and only for the time around classes you booked, to credit those rides. For each ride we store the resulting figures: calories, average and maximum heart rate, and for WHOOP the strain score and time in heart rate zones. We never use health data for advertising or marketing, never sell it, and never share it with anyone except the service providers listed below, who store it on our behalf. For WHOOP we keep access tokens on our servers so your rides can sync, and unlinking WHOOP deletes them. You can unlink a device at any time from Profile, and revoke access in Apple Health, Health Connect or WHOOP. Rides already recorded keep their figures until you delete your account.

Who can see your information

We do not sell your personal information. Studio staff (the owner) can see your name, contact details, bookings, ride figures and payment status to run the studio. Other riders can see your first name, avatar and ride totals on the leaderboard, never your heart rate. We use service providers who process data on our behalf: Supabase (database, authentication and hosting), Expo (delivering push notifications and app updates) and Sentry (crash reporting). They may process data outside your country.

Payments

Payments are made in person at the studio. The app only records the amount and whether a bundle is paid or pending. We do not collect or store card numbers in the app.

Keeping and deleting your data

We keep your information while your account is active. You can permanently delete your account at any time in Profile, which removes your profile, bookings and session records and detaches you from studio data. Some records may be retained where required by law.

Notifications

Class reminders, offers and studio news are optional. You can turn them off anytime from the Notifications toggle in your Profile, or in your device settings.

Children

SpinIn is not directed to children under 13 (or the minimum age in your country). We do not knowingly collect data from them.

Your rights

You can access, correct or delete your information from within the app, or by contacting us. Depending on where you live, you may have additional rights under local law.

Changes

We may update this policy from time to time. We will update the date above, and significant changes will be communicated in the app.

Contact

Questions about your data? Contact the studio at hello@spinin.lb.